Responsible gambling

Responsible Gaming at Betty casino

We want to ensure that your gaming experience is both enjoyable and safe. If you feel that your gambling habits are negatively impacting your life, we encourage you to reach out for support.

Signs of Problem Gambling:

Needing to gamble with increasing amounts of money to get the same excitement
Feeling guilty or anxious after gaming
Using up savings or borrowing money to fund your gaming habits
Spending more time and money on gaming than initially intended
Neglecting responsibilities, relationships, or activities due to gaming

Self-Exclusion:

If you're struggling with problem gambling, we offer a self-exclusion option. This allows you to block access to your account for a set period, from 6 months to 5 years. During this time, you won't be able to log in or place bets.

To request self-exclusion:

Contact our support team via live chat or email.
Provide proof of identification and address.
Specify the duration of your exclusion (minimum 6 months).

Deposit Limits:

We recommend setting a deposit limit to help you control your spending. You can set a daily, weekly, or monthly limit on how much you'd like to deposit.

To set a deposit limit:

Log in to your account.
Go to the "Account" section.
Click on "Deposit Limits".
Enter your desired limit and confirm.

Time-Out:

If you need a break from gaming, our time-out feature allows you to take a temporary leave of absence. This can be set for 24 hours, 7 days, or 30 days.

To request a time-out:

Contact our support team via live chat or email.
Specify the duration of your time-out (minimum 24 hours).

Responsible Gaming Tools:

We offer various tools to help you maintain control over your gaming habits:

Deposit limits
Time-outs
Self-exclusion
Reality checks ( reminders to assess your gaming behavior)
Cool-off periods ( temporary restrictions on accessing funds)

If you're concerned about your gambling habits or need support, please don't hesitate to reach out. We're here to help.

Resources:

For further guidance and support, consider the following organizations:

Connex Ontario
Problem Gambling Help Line

Remember, responsible gaming is a shared responsibility between us and our players. If you have any questions or concerns, we're always here to listen and assist.